Home · Blog
Posted On July 28, 2017 By Vivienne Begg
Writing is often time-consuming and costly A key concern I’ve picked up from clients in recent months is the time it takes staff to prepare and finalise a written document. Participants in my writing workshops often complain about the length of the document review process, and the number of drafts required before their managers approve […]

Read More →

Posted On July 28, 2017 By Vivienne Begg
Compliance documentation may be a subject you view as a necessary evil. Necessary because you need it in place to ensure you comply with government and industry regulations, keep your staff and customers safe, and that your staff can carry out their work effectively and efficiently. You may also see it as evil because writing […]

Read More →

Posted On July 28, 2017 By Vivienne Begg
As an experienced facilitator of a range of writing courses, I’m getting more and more requests from organisations and individuals looking for courses on writing business cases. So, what is a business case? Typically, a business case is a document whose purpose is to support or influence decision-making by proving that a particular course of […]

Read More →

Posted On July 28, 2017 By Stephen De Kalb
As more and more organisations encourage employees to move from the 9-to-5 office environment to working anytime, from anywhere, two issues stand out for Human Resource professionals. Both have the potential to create major challenges – and opportunities – for learning professionals. The first issue every organisation faces when letting employees work from home, cafe, […]

Read More →

Posted On July 28, 2017 By Vivienne Begg
How good is your documentation? When I talk to clients, many of them acknowledge that their documentation is poorly written. In fact, one client recently went so far as to tell me ‘our Standard Operating Procedures are rubbish’! The state of your organisation’s documentation may not be a high priority. But if these documents are […]

Read More →

#1 In search of operational excellence
Posted On March 29, 2017 By Creon Cambitzi
Learning institutions rely on many complex processes working together to meet the needs of stakeholders. And it’s these processes that come under scrutiny when institutions are asked to achieve more with less, be more accountable or flexible, or improve service to those stakeholders.

Read More →

#3 Number 1 reason change programs fail
Posted On March 13, 2017 By Stephen De Kalb
The science, or is it the art, of helping employees adapt to change is not new, with literature on the subject dating back nearly 70 years. Yet the majority of Change Management programs still fail. Why?

Read More →

Posted On February 16, 2017 By Stephen De Kalb
We’ve all heard Peter Drucker’s line “Culture eats strategy for breakfast” but have you ever stopped to think just how much culture also drives recruitment, retention, motivation, leadership development and more - at the sub-atomic level, for better or worse - of every organisation?

Read More →

Posted On February 16, 2017 By Irene Gerardi
If you are reading this article, you are probably sitting at your desk, in a corporate job, where you work around 8 hours per day. But have you ever wondered where these 8 hours come from? And have you ever asked yourself if these hours are really necessary?

Read More →